Fayetteville Property Management

for Military Families

Frequently Asked Questions

• How can your property management services assist military families during a PCS?

  Relocating is already challenging—especially for military families. A competent property manager can provide peace of mind by handling the property while you focus on your transition.
  
  ✅ Renting or Managing Your Home
  Tenant Placement: We can market your home and screen tenants thoroughly to ensure it's occupied by responsible renters.
  
  Lease Management: We'll handle lease agreements, renewals, and compliance with local rental laws.
  
  Ongoing Communication: Stay informed no matter where you're stationed with regular updates and a single point of contact.
  
  🛠️ Maintenance & Repairs
  24/7 Emergency Support: We respond to tenant issues and emergencies promptly, so you don't have to worry from afar.
  
  Trusted Local Vendors: We coordinate repairs using licensed, reliable contractors to maintain your property's condition.
  
  💼 Financial Oversight
  Timely Rent Collection: We ensure on-time payments and direct deposits to your account.
  
  Detailed Reporting: Monthly and annual financial statements make tax season easier and help track your investment.
  
  🏡 Move-Out & Re-Rent Support
  Inspection & Turnover: We conduct detailed property assessments and handle any necessary cleaning or repairs before new tenants move in.
  
  Marketing & Re-listing: If a tenant moves out, we minimize vacancy time by quickly re-listing and managing showings.
  
  🇺🇸 Military-Friendly Understanding
  Flexibility & Communication: We understand the unique timelines and challenges that come with military life.
  
  Local Market Expertise: Whether you're renting out your home or planning to sell, we offer guidance tailored to your goals.

• Do you offer short-term leases or flexible lease terms for military personnel?

  At this time, we specialize in long-term rental solutions to ensure stability for both our property owners and residents. While we understand the need for flexibility—especially for military families or those in transition—we currently do not offer short-term leases.
  
  We're happy to discuss lease terms that align with our long-term rental model and do our best to accommodate your needs within that framework.

• How do I provide notice if I receive PCS orders before my lease ends?

  At some point, your journey will take you elsewhere—and when that time comes, we want you to be fully prepared.
  
  HPM tenants are required to provide a 30-day written notice prior to moving out. To make this process easy, we've provided a "Notice to Vacate" form with this information packet.
  
  You can also access the form in the following ways:
  
  • Download it from the HPM website under Tenant Resources (PDF format).
  
  • Pick up a printed copy at the HPM office.
  
  • Request an e-sign version that you can fill out easily using any smartphone or device.
  
  If you have any questions or need help completing the form, our team is here to assist you every step of the way.

• What types of housing do you offer near major military bases?

  We understand the unique needs of military families, and we're proud to offer a variety of housing options conveniently located near major military installations. Whether you're PCSing, relocating temporarily, or settling in long-term, we have homes that suit your lifestyle and budget.
  
  🏠 Single-Family Homes
  Spacious homes with private yards, garages, and multiple bedrooms—ideal for families who need room to grow and settle comfortably near base.
  
  🏘️ Townhomes & Duplexes
  Perfect for those who want the feel of a single-family home with lower maintenance. Many of these homes offer modern layouts, shared walls, and private entrances.
  
  🏢 Condominiums & Apartments
  A great fit for individuals or couples looking for low-maintenance living, convenient amenities, and proximity to base and local services.
  
  🌳 Gated Communities & Family-Oriented Neighborhoods
  We offer homes in secure, quiet communities that prioritize safety, community, and convenience—often located within minutes of major military bases.
  
  🪖 Military-Friendly Housing
  • Flexible lease start dates to accommodate PCS timelines
  
  • Properties that meet BAH (Basic Allowance for Housing) budgets
  
  • Pet-friendly options available
  
  • Proximity to schools, shopping, and base gates

• Can you help with remote rental agreements if I'm unable to visit in person?

  Yes—we've got you covered.
  
  We understand that you may be relocating from out of town, out of state, or even overseas. That's why we offer a fully remote rental process to make things as easy and secure as possible.
  
  Here's how we help:
  
  • Virtual Tours & Photos: We provide detailed photos and video tours so you can view the property from anywhere.
  
  • Online Applications: Apply securely through our website—no printing or scanning needed.
  
  • E-Signature Lease Agreements: We use secure e-sign platforms so you can review and sign your lease from your phone, tablet, or computer.
  
  • Remote Communication: Our team is available by phone, email, or video call to answer questions and guide you through every step.