Owner Resources

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Manuals

Owners Manual (PDF) Our manual outlines how you, our owners, interact with us during your management agreement. It covers every aspect of management, to include: starting before your tenant move-in, any maintenance issues that need to be addressed during tenancy, and all the way past a tenant vacating the property. The more informed your are about how things process the more successful our business relationship.

Owners Portal Guide (PDF) The portal guide outlines how you access your online account to interact with all aspects of your management account. You can make online deposits into your account via ACH, check your monthly statements, review work orders for maintenance items, review all your management documentation, contact your property manager via the conversation log, and much more. The video below is an visual overview of all the features you will find in your online account (Portal) with HPM and allows you to interact with us anytime and from anywhere.

Frequently Asked Questions by Owners – A Short FAQ

Forms

New Property Evaluation Sheet (PDF)

Owner Information and Property Sheet (PDF)

Direct Deposit Authorization (PDF)

W-9 (PDF)

Owner Work Order Authorization (PDF)

Owner Change of Information (PDF)

Sample Documents

Working with Real Estate Agents (PDF)

Management Agreement (PDF)

Disclosure of Lead-Based Paint (homes older than 1978) (PDF)

Termination of Agency Agreement and Release (PDF)

Laws and Regulations

A Guide to Small Claims Court

Eviction Process

HPM Eviction Filing and Fees Policy (PDF)

Chapter 42 Landlord Tenant Law (PDF)

Chapter 41A State Fair Housing Act (PDF)

Fort Bragg Minimum Housing Standards (PDF)

Servicemembers Civil Relief Act (PDF)